ESpain, bethenga nge-inthanethi yizinto ezivamile zosuku. Ngokuya nge- Ucwaningo lwe-OCU, abasebenzisi bathenga online ikakhulukazi imikhiqizo ye-elekthronikhi, yezokuvakasha kanye nezokungcebeleka. Ukutholakala, ukusebenziseka kalula, kanye namanani entengo ezitolo eziku-inthanethi kukhuthaza abathengi ukuthi bakhethe ukuthenga ku-inthanethi. Kodwa-ke, abanye basanqikaza, bacabanga ngezinkinga ezingaba khona uma unganelisekile futhi uphoqeleka ukuthi ubuyisele okuthengile. Kepha abathengi kufanele bazi ukuthi uma bethenga ku-inthanethi bavikeleke ngokulinganayo sengathi bathenga esitolo sangempela, ngisho nangaphezulu.
Eqinisweni, okushakumithethonqubo ye-European Union ezindabeni ze eCommerce kwandisa ukuvikelwa kwabathengi lapho uthenga ku-inthanethi. Abathengi kufanele bazi eyabo Amalungelo. Kepha, ingabe lo mthetho uyalandelwa? Uyazi ukuthi yini abathengi abanelungelo lokuthola? Ukuqinisekisa lokhu, i-OCU yenze isivivinyo esisebenzayo ezitolo ezithandwa kakhulu zithenga imikhiqizo ye-elektroniki eziyibuyisile ukuze ziqinisekise insizakalo nolwazi olunikezwa izitolo.
Lezi yizo iziphetho Okutholwe yi-OCU:
- Wonke amakhasi athobela futhi athumela umkhiqizo ezimweni okuvunyelwene ngazo. Isikhathi sokulethwa esimaphakathi bekuyizinsuku ezi-3 ngokwesilinganiso.
- Kuzo zonke izimo, umkhiqizo ungabuyiselwa ngaphandle kwezinkinga.
- Imali yaphinde yafakwa, yize kungenjalo ngaso sonke isikhathi.
- Imbuyiselo ayikho mahhala: umthengi unezindleko zokubuyisa. Kwezinye izitolo azibuyisanga izindleko zokuqala zokuthumela.
- Inkokhelo akuyona inkinga.
- Inkontileka yokuthenga ibingagculisi kangako: izikhungo eziyi-14 zibukeke zinganconyi kakhulu, ngoba zifaka izigaba ezingalingani zomthengi, njengamandla okukhansela i-oda unilaterally, ukukhishwa kwesibopho uma kwenzeka amaphutha entengo, umkhawulo wokubuyiswa umkhiqizo uma ukufakwa kwavulwa. Lezi yizibonelo zezigatshana ezingalingani ngokusobala ezitholwe yi-OCU kwamanye amakhasi ewebhu.
Uma ucabanga okungenhla, njenge shopper inthanethi Kumele ubheke okulandelayo, ngoba ungaphakathi kwamalungelo akho:
- Kufanele bakunikeze imibhalo yenkontileka nesiqinisekiso sokuthengiwe ngaphambi kokuthi kwenzeke.
- Unezinsuku eziyi-14 zekhalenda (kufaka phakathi namaholide) ukusebenzisa ilungelo lakho lokukhansela ukuthenga: kungakapheli leso sikhathi kufanele wazise inkampani ofuna ukuyibuyisa.
- Izindleko zembuyiselo zithwalwa ngumthengi.
- Umthengisi unesikhathi sezinsuku eziyi-14 ukubuyisa umthengi ngemali yokuqala yokuthenga nezindleko zokuthumela (uma nazo zikhokhwe ngumthengi), futhi kungadingeka ukuthi aphindwe kabili uma kubambezeleka.
- Isiqinisekiso esisemthethweni sokuthenga sihlala iminyaka emibili.
- Eminye imikhiqizo engakhonjelwe ngokuphelele kulo mthetho: lena yimikhiqizo eyenziwe yaba ngeyakho, evaliwe (i-CD, ukhilimu), engabuyiswa ngenxa yezizathu zezempilo noma zenhlanzeko
Ngaphezu kwalokho, i-OCU iphakamisa uchungechunge lwezinyathelo zokuthi gwema izinkinga ekuthengeni online, futhi yeluleka abathengi ukuthi:
- Qiniseka ukuthi wenza ukuthengiselana kusuka kudivayisi ephephile: ikhompyutha, ithebhulethi noma iselula ene-antivirus ekulungele, isoftware ebuyekeziwe kanye ne-Wi-Fi yangasese.
- Bheka ukuthi usekhasini eliphephile yini: ama-https abhalwe kukheli lewebhu kanye nengidi engezansi.
- Qiniseka ukuthi kunemininingwane noma inombolo yocingo yokuxhumana.
- Ikhadi lesikweletu noma elikhokhelwa kusengaphambili, i-PayPal noma ukheshi ekulethweni yizindlela eziphephe kakhulu zokukhokha, ezingcono kunezokudluliselwa.
- Kukhethwa ukukhetha amakhasi ngeSpanishi, anegama lebhizinisi ku-European Union. Into enhle ukukhetha amabhizinisi nge-Confianza seal online.
- Uma ngabe kunesikhungo esivusa ukusola, kubike emaphoyiseni noma kwaTelematic Crimes Group.
Amazwana wokugcina
Njengomthengi, unamalungelo akho. Kepha ukuzibanga kungathatha isikhathi. Kungcono ukuthenga ezitolo ezaziwayo nezaziwayo. Zisindise enkingeni. Esihlokweni Ama-61% wamakhasimende ezitolo eziku-inthanethi athemba izincomo zabanye abasebenzisi uzothola imininingwane ewusizo kakhulu ngalesi sihloko.