Tattaunawar kai tsaye sabis ne na gidan yanar gizo, hakan yana bawa kwastomomi damar yin magana ko "tattaunawa" a cikin lokaci, tare da wani daga kamfanin wanda shafin su ke ziyarta. Yawancin lokaci ana amfani dasu azaman - aikace-aikacen tallafi don samar da tallafin abokin ciniki kai tsaye, amsa tambayoyin har ma jagorar mai amfani ta hanyar tsarin siye. Tabbas akwai fa'idodi ga amfani da tattaunawa ta kai tsaye don Kasuwanci, kuma wannan shine ainihin abin da muke son magana da kai game da gaba.
Fa'idodin tattaunawa kai tsaye don Kasuwanci
Akwai dinbin fa'idodi masu alaƙa da amfani da tattaunawa ta kai tsaye don Ecommerce, duk waɗannan suna ba da ƙimar daraja ga tallace-tallace kuma tabbas ga ƙwarewar mai amfani. Misali:
Taɗi kai tsaye yana haɓaka tallace-tallace da juyowa
Godiya ga iyawa amsa tambayoyin abokan ciniki ko damuwa, tattaunawa ta kai tsaye na taimakawa wajen karuwar jujjuyawar da tallace-tallace na shafin yanar gizo na kasuwanci. An kiyasta wannan kayan aikin don haɓaka jujjuyawar da 20%.
Abokan ciniki waɗanda suka "yi taɗi" sun fi sayayya
Wannan kuma wani sa'in ne mafi kyawun fa'idar tattaunawa ta kan layi don shafukan kasuwanci na e-commerce, wanda ke da ma'ana da yawa, saboda ya danganta da martanin da suka samu, nan da nan zasu iya yanke shawarar yin siye, maimakon waɗanda basa amfani da wannan aikin.
Inganta matakan gamsar da abokan ciniki
Babban ɓangare na abokan ciniki sun gano cewa a live chat yana da amfani kuma yana taimaka musu yayin tsarin siyan su. A zahiri, yawancin kwastomomi suna tunanin cewa ta hanyar duban maɓallin tattaunawa da sanin cewa akwai wannan kayan aikin, yana ƙarfafa ƙarfin gwiwa.
Sauran fa'idodi na tattaunawar kan layi don Ecommerce
Baya ga duk wannan, bai kamata mu manta da cewa a tattaunawar kai tsaye yana haɓaka tasirin sabis ɗin abokin ciniki, Bugu da ƙari, yana rage farashin tallafi na fasaha, ban da awo da ƙididdigar da aka samar, ana iya amfani da su don haɓaka hulɗa tare da baƙi, ba tare da ambaton cewa yana ba da fa'idar gasa mai muhimmanci ga kasuwancin Ecommerce.
Na fara amfani da tattaunawa ta kai tsaye a cikin shagon yanar gizo na kuma kayan aiki ne mai kyau.