Saboda da akai girma a cikin e-kasuwanci, yana da mahimmanci don jan hankali da kiyaye abokan ciniki cikin yanar gizon kamfanin. Kiran murya yana cin lokaci kuma galibi ya kasa shawo kan abokan ciniki, don haka yanzu mahimmancin tattaunawa ta kai tsaye don kasuwancin ecommerce ya bayyana, tunda wannan matsakaici ne wanda ke ba da amsoshi a ainihin lokacin ta yadda za a adana abokan ciniki a cikin shagon kuma ƙarshe su zama tallace-tallace.
Amfani da tattaunawa ta kai tsaye a cikin Ecommerce ba ka damar yin ma'amala tare da amsoshin abokin ciniki cikin hanzari idan aka kwatanta da kowane tashar sadarwa. Wannan hanyar tana taimakawa don haɓaka ƙawancen abokan ciniki, rufe tallace-tallace a cikin tashar kasuwanci, ban da iyawa taimaka abokan ciniki suyi mafi kyawun yanke shawara kuma tabbas ka sanar dasu game da hanyoyi daban-daban da suka dace da bukatunsu ko bukatun su.
Amfani da tattaunawa ta kai tsaye don Ecommerce Hakanan yana adana kuɗi da haɓaka ƙwarewa. A zahiri, kuma ba kamar tsarin tallafawa murya ba, inda zartarwa ke ɗaukar kira ɗaya tare da abokin harka, tare da tattaunawa taɗi kai tsaye za a iya halarta lokaci ɗaya. Wannan yana wakiltar adanawa a cikin saka hannun jari na kayan more rayuwa don gudanar da kiran murya da farashin albarkatun ɗan adam.
Daya daga cikin mafi kyaun al'amura na tattaunawar kan layi a cikin Ecommerce shine yana taimakawa rage ƙimar fitowar abokan ciniki, ban da samar da muhimmiyar fa'ida akan gasar. Tsarin tattaunawa kai tsaye yana taimaka wa shagon kan layi kiyaye abokin ciniki da hana shi barin shafin da zuwa gasar.