Although online shopping represents convenience as it is not necessary to leave home or have no restrictions on schedules, there are still many people who are afraid of buy online. Their fears are justified and therefore online retailers should strive to provide a reliable and secure experience in your Ecommerce businesses.
People are afraid of information theft
This is one of the main reasons why some people do not buy online. It is a fact that card fraud exists and many consumers are afraid that their financial information on their cards will be stolen. Hence the importance that Ecommerce sites have trust seals and SSL security certificates.
They do not want their information to be seen by third parties
People are also wary of buy online because they think e-commerce sites can do business with your personal information. For retailers, it is critical to ensure that in their shopping cart there is a notice that makes it clear that the site does not provide customer information to third-party businesses.
They are not sure of buying the product they want
Because at buy online can not be touched and seeing the product physically, many people are afraid to buy because they are not sure that they will actually get the product they want. The way to solve this is to offer high quality images and from different perspectives of the product, video recordings of the product in full operationas well as a detailed description and opinions of other buyers.
For not being able to keep track of your products
If people don't get a tracking number for your products, this will generally lead to a lot of mistrust. Therefore it is important for the Ecommerce make sure your customers understand the processing time, as well as the shipping methods and of course providing a tracking number via email.