When we own one online store we know that offering a reliable environment to our clients is vital to keep our business growing. The main concern of customers is knowing that your bank details are safe and not running the risk of being cloned.
Thanks to advances in electronic security, many anti-theft protocols are enforced making it increasingly difficult for hackers to take advantage of online shoppers. But with this, new concerns have arisen that dismay customers and for which they must be implemented. new security measures to make an online purchase.
Ecommerce security protect customers
Our clients now have concerns about the product quality and delivery terms. For them it is important to know that the product that will be delivered to them is the same as the one they ordered and has all the characteristics with which they were advertised, in addition to arriving at the correct address in the established time. They also want to have a payment return policy if it does not meet your expectations or arrives defective
A good way to offer these security services it is through a payment platform. The best known and widely used is PayPal.
These sites serve as mediator between buyer and seller, withholding the transaction money until both parties confirm that they are satisfied. A service like this also offers the service of making payments without having to share bank details.
We must offer our clients different protocols that guarantees the security they require throughout the purchase process. From when the product is ordered and the payment is made, until the moment they receive it and verify that it is specifically what they wanted. Let us always remember that good shopping experiences are essential for customers to return.