ID: 67336321
Almost every nine out of ten Britons have sent or received parcels in the last six months. This is not surprising since the income of companies that are dedicated to the parcel delivery They have increased by an amount of 1.1 billion euros thanks to their services in these countries. The British now spend a whopping 11.4 trillion euros on these services.
This sales quantity It has increased by 63 per cent compared to its situation in 2012, this is when parcel and delivery services were worth 7 billion euros in the United Kingdom. This is not all since this market is forecast to grow 22 percent to reach 15 billion euros.
Market volumes they are forecast to grow 33 percent to reach 4 trillion packages in the same time frame. Last year, 2.8 billion packages were delivered, which is a 65 percent increase compared to the 1.7 billion packages that were delivered in 2012.
The most important problems that consumers claim consist of delivery time, which takes a long time to reach their destination (15 percent of consumers claim this), the second most claimed problem is the carelessness of leaving a package in a unsafe place (13 percent of consumers claim this), another problem is the delivery of a package to a destination not agreed by the consumer (11 percent).
Likewise, 10 percent of users have had the experience of having lost their package due to parcel delivery. However, 59 percent of users have not had any problem with the shipment of your products.