Ukuthola amakhasimende amasha akuyona into elula ezinkampanini zedijithali. Akukho kungabaza ngalokho, kepha futhi kuyiqiniso nokuthi okuyinkimbinkimbi kakhulu ukuthi ungakuthola kanjani ukwethenjwa kwamakhasimende. Kuyisu okufanele lakhiwe nge Ukunakekelwa okukhethekile nokuqeqeshwa okuningi ezenzweni ezizokwenziwa kusukela manje kuqhubeke. Ngoba noma yiliphi iphutha lingabiza kakhulu kwizintshisekelo zakho zobuchwepheshe.
Ukuze ufeze lo msebenzi ngeziqiniseko ezinkulu zempumelelo, akukho okungcono kunokulandela izinkombandlela ezithile ezilula ezizokuholela ekufezeni izinhloso ezilandelwa endaweni yebhizinisi. Okungukuthi imayelana nani phela. Lapho kuzobaluleke kakhulu ukuthi uchaze ukuthi ufuna ukwenzani kusuka manje. Uma unephothifoliyo enamandla yamakhasimende noma yabasebenzisi noma uma, kunalokho, uhlala ngokuqinisekile amazinga okuthembeka.
Ngalesi simo esejwayelekile, sizokunikeza ezinye zezikhiye eziphumelela kakhulu kulokhu kuzibophezela ukuze kwenzeke ezinyangeni ezizayo. Kufike ezingeni lapho ungashintsha indlela yokuphatha isitolo noma ukuhweba okubonakalayo. Noma ngabe yimuphi umkhakha okuwo njengamanje futhi okungafanele kuthonye isenzo osinikelayo kusuka kucebo lakho lokuhweba.
Izindlela zokubuyisa ukuzethemba
Esinye sezeluleko esisebenza kahle kakhulu uma kukhulunywa ngokubuyisa ukwethenjwa kwamakhasimende wukuxhumana nabo futhi. Ubudlelwano phakathi kwezinhlangothi zombili kumele busungulwe kabusha kube sengathi akwenzekanga lutho ezinyangeni noma eminyakeni eyedlule. Ungasebenzisa ini okokusebenza okuthile esikucacisa ngezansi:
- Qalisa kabusha ukuthumela ama-imeyili ukunikela ngemininingwane efanele mayelana nenkampani yakho yedijithali. Ngaphandle kokuhlasela kakhulu ngoba kungaveza imiphumela ehlukile.
- Nikeza zonke izinhlobo ze imininingwane yomkhiqizo, amasevisi noma izinto ozimaketha ngalezo zikhathi. Ngokusebenzisa imidiya ehlukahlukene yekhompyutha.
- Okunikezwayo izizathu ezingokwengqondo ukuze amaklayenti akwazi ukuxhumana nezintshisekelo zebhizinisi lethu futhi abone ukuthi yini ayishodayo ngokuntuleka kwalolu hlobo lobudlelwano bebhizinisi.
- Zama ukudala ifayela le- isixhumanisi lokho kunamandla amakhulu ukuze isinqumo samakhasimende noma abasebenzisi siqinisekiswe ngokuphelele.
- Yazi ukuthi uzophendula kanjani izilinganiso ze-necesidades amakhasimende anayo ngalezo zikhathi futhi lokho kungahluka kunangaphambili. Ngezimo ezahlukahlukene okufanele zihlolwe lapho kuvuselelwa ubudlelwano phakathi kwezingxenye zombili zenqubo.
- Futhi njengesici sokugcina, ukuthambeka kakhulu kunakuqala kulokho umuntu angafuna noma angahle akufune ngokwelashwa okuhluke kakhulu kusukela ekuqaleni.
Yenza inqubo ibe ngeyakho ngamunye ngokuya ngecala ngalinye
Ngenkathi ngakolunye uhlangothi, esinye isihluthulelo sokwenza lesi senzo ngempumelelo silele eqinisweni lokuhlasela inkinga kwasekuqaleni. Okwesimo lapho kufanele kusungulwe khona iklayenti, kepha ngaphezu kwakho konke kugcinwe ubuhlobo babo nenkampani.
Vuma iphuthaisigaba esilandelayo sale phrojekthi siqukethe ukuvuma ngokuphelele ukuthi okulindelwe akuhlangabezwanga futhi kunganikezwa nezizathu zokuba lesi simo senzeke. Lapho kuzodingeka ngokuphelele khona ukuthi iklayenti noma umsebenzisi alalelwe futhi aqondwe ukuze ngale ndlela, ubudlelwano obusha bebhizinisi bubuyiselwe ethembeni.
Xazulula inkinga: kungaba kanjani ngenye indlela kulezi zimo, inkinga kufanele ihlaselwe, kepha ngokubuka okuhle. Lokho wukuthi, ukuze kungaphinde kwenzeke futhi nokuthi izaba zithembekile ngempela kumakhasimende. Ukuze wenze lokhu, kufanele unikeze incazelo eningiliziwe ngakho konke okwenzekile kuze kube manje. Ngokusobala ukuzama ukwakha isibopho esiqinile kusukela lapho.
Tshala imali ezindlekweni: lesi kungaba yisinqumo esinzima kwezinye izimo futhi kuya ngenani iklayenti elimele ngokuhamba kwesikhathi. Kepha kungaba nenzuzo enkulu esikhathini esiphakathi nesikhathi eside. Phakathi kwezinye izizathu, ngoba ungaba sesimweni sokungenisa iklayenti elithembeke kakhulu elingeke likudumaze eminyakeni ezayo.
Yazisa ikhasimende: indlela engcono kakhulu yokuba nazo kumongo kusukela manje ukubanika lonke ulwazi abaludingayo. Ngeke kukubize umzamo omkhulu, kepha ngokubuyisela uzoklonyeliswa ngokuthembeka okuphezulu okuvela kulawa makhasimende. Hhayi ngeze, ungakusebenzisa ngokuthumela imibiko ngezikhathi nge-imeyili noma ngokuthumela kumanethiwekhi omphakathi. Ziyizindlela ezinhle kakhulu ezingaze zehluleke lapho usungula leli su lokuhweba.
Ngenhloso yokubuka kwakho ekubonisweni okufanele ukwenze kuzo zonke izimo: ukulungisa iphutha nokubuyisa ukwethenjwa kweklayenti kubalulekile ukugcina isithunzi sebhizinisi. Kumele ubhekele ukubhekana nale nkinga kusuka ekwakhiweni okucacile okuhle okungakunika injabulo engaphezu kweyodwa ekuthuthukiseni ibhizinisi lakho ledijithali.
Lungiselela isu elinabile kakhulu
Kunomthetho wegolide ongasoze wehluleka kulezi zimo. Yiyo ebhekela ukuthi uma kusetshenzwa amaklayenti, amaphutha ayenzeka. Kuyisici okungafanele ukuthi sintule lapho sakha noma yiliphi isu elibheka lezi zinkinga. Ukusuka kule ndlela, akufanele neze uphuthelwe uhlelo lokusebenza olucacisa ngokweqiniso futhi olungafingqwa kokunye kokulandelayo esikunikeza kona kusukela manje kuqhubeke.
Bhekana nokulinganisela kuklayenti
Akungabazeki ukuthi uhlelo olusebenzayo lokubuyisa ukwethenjwa kwabathengi ukwazi ukuthi babaphathe kanjani njengoba kufanele. Kwesinye isikhathi kuyinkimbinkimbi kakhulu ukuyisa esikebheni, kepha ungazama ukusuka manje kuqhubeke. Akumangalisi ukuthi awulahlekelwa lutho ngokuqaliswa kwalo. Ngakolunye uhlangothi, ungakhohlwa ukwazi ukuthi ungalalela kanjani amakhasimende ukuze azi ukuthi yini ayicelayo ngempela. Lapho kukhona iqhinga elincane elingalokothi lehluleke kulezi zinhlobo zezikhathi futhi okungekho okunye ngaphandle kokucabanga phakathi kwezinhloso ukuthi zonke izikhalazo noma imibuzo kumele iphendulwe.
Lalela amakhasimende
Esinye sezici okufanele siziswe ngentshiseko enkulu yokwenza ngcono yileso esihlobene nokuzwelana nenye ingxenye yenqubo. Yebo, kusuka kule ndlela ejwayelekile, kuzobaluleka kakhulu ukuthi kusukela manje amakhasimende noma abasebenzisi bazi ukuthi kufanele balalelwe futhi baqondwe kanjani. Phakathi kwezinye izizathu ngoba izinga lakho lokucasula lizokwehliswa kakhulu. Akumangalisi ukuthi enye yezinhloso zakho njengosomabhizinisi wedijithali ukufuna ukubonakala okucacile ebudlelwaneni phakathi kwenkampani namakhasimende. Uzobona ukuthi ngesikhathi esifushane imiphumela yayo izodlalela wena.
Hlaziya amakhasimende alahlekile
Kuleli su elikhetheke kakhulu, yini ekugcineni ekwandiseni ubudlelwano phakathi kwezingxenye zombili zenqubo. Ngoba isinyathelo esilandelayo kuzoba ukwenza inqubo yokutakula iphumelele ngangokunokwenzeka. Akuwona wonke amaklayenti alahlekile azokwazi ukutholwa, kepha ngakolunye uhlangothi, amanye alawo anezici ezichazwe kahle kakhulu okuzofanele uzifunde kusuka manje. Ngale ndlela, amasu ethu okuhweba kufanele ahlose ukuhlunga amakhasimende okungenzeka abuye nalabo abangabuyile. Luhlelo olusebenza kahle kakhulu lokusebenzisa izinsiza ngeziqinisekiso ezengeziwe zokuphumelela.
Kungcono ngokuxhumana kwamakhasimende
Uma ufuna ekugcineni ukuthi amakhasimende akho akwethembe kungokoqobo, ngeke ube nokunye ongakwenza ngaphandle kokugcina ukuxhumana okwanele nokulungile namakhasimende noma nabasebenzisi. Lokhu kungenxa yokuthi uxhumene namakhasimende okungenzeka abuye, kuzoba isikhathi sokuthi usebenzise uhlelo lokuqalisa ukubuyela kwawo enhlanganweni yezinkampani zedijithali. Kanye nokuqinisa imodeli yokungena nale phrofayili yabantu, ngokusebenzisa amafomethi afundisayo, ukuthumela inkulumo-ze noma umnikelo kumanethiwekhi omphakathi.
Ngale ndlela, uzokwazi ukuthuthukisa lezi zenzo ezilandelayo esizozichazela zona ngezansi:
- Khombisa intshisekelo futhi kulaba bantu ukuqinisa izibopho zenyunyana.
- Khulisa imithombo yabantu yesikhathi esiphakathi nesikhathi eside kusuka ezinhlotsheni ezahlukahlukene zamasu wokuhweba.
- Khuthaza iminikelo engahle ibangelwe ukubuya kwamakhasimende amasha noma abasebenzisi kusukela manje kuqhubeke.
Kepha ukubheka ukuthi ukuze uphumelele lapho usebenzisa leli qhinga, isisekelo ukuthi, ekwazini iklayenti, ukuxhumana okuhle, ukwenza izinto obala nasekusebenzeni kwamakhasimende. Kulezi zisekelo ungathuthukisa imigqa eminingi yezenzo kunalokho ongakucabanga. Ukuze ekugcineni ufeze izinhloso ozibekele zona.