Kunemikhiqizo embalwa yamanje engekho ithonya ngqo noma ngokungaqondile ngokusebenzisa ukuxhumana nomphakathi. Lokhu kungenxa yokuthi sithembele kakhulu emibonweni yabangane bethu neyomndeni wethu kunalokho umuntu ongamazi angasitshela khona ku-TV. Izifundo ziqinisekisa lokho ukuxhumana nomphakathi kungaba nomthelela ofinyelela kuma-50% ekusebenzisaneni okuku-inthanethi.
Kungakho uma sifuna ukudala ifayela le- isu lokuzenza saziwe ekuxhumaneni nomphakathi kufanele silandele ngokucophelela lezi zinyathelo:
I-1 Lindela okulindelwe:
Awukho umkhankaso womphakathi ophumelele ngokushesha. Ukusetshenziswa kwezinkundla zokuxhumana kufanele kugxile ekuheheni, ekondleni nasekwakheni ubudlelwano nabathengi. Ukuzama ukuthengisa ngaphandle kokuqala ukusungula ubudlelwano namakhasimende ethu okungenzeka ngeke kunikeze umphumela ofanayo wokucwaninga abakuthandayo nokuxhumana nabo.
Dala okuqukethwe kwekhwalithi:
Okudonsela amehlo amakhasimende ezinkundla zokuxhumana okuqukethwe okuheha ukunakwa. Ungasebenzisa izitayela zemfashini futhi uzihlobanise nomkhiqizo noma insizakalo yakho ukwenza kube lula ukuthi bakuthole futhi kufanele bakhulume.
3. Funa bakhulume kahle ngawe:
Abantu abaningi bathonywe ukuphawula kobuntu obuhlukile kwi-intanethi. Laba baziwa ngokuthi "abathonya" futhi basebenze njengabaholi ezimakethe zakho ze-niche, ngakho-ke kufanele uthole indlela yokuthi bakhulume kahle ngawe futhi basebenzise umkhiqizo wakho. Enye indlela yokwenza lokhu ngokunikela ngamasampuli wemikhiqizo yakho ukuze bayibuyekeze ku-inthanethi.
Sebenzisa amanethiwekhi ukuze uzinikeze ukuthembeka:
Qiniseka ukuthi abathengi bakho abanelisekile bakhuluma ngomkhiqizo wakho futhi bayilinganise. Akukho ukukhangisa okungcono kunezwi lomlomo, futhi uma abathengi abangaba khona bengabona ukwaneliseka okukhiqizwa ngumkhiqizo wakho, ngokunokwenzeka bazonquma ukuzama.