I-WhatsApp njengesiteshi sokuxhumana sezohwebo ezisebenza ngogesi

I-WhatsApp Business iyisihluthulelo secebo elisha lokuxhumana elingasetshenziswa izinkampani ze-e-commerce njengamanje. Kuze kube manje, le nethiwekhi yokuxhumana nabantu yayisetshenziswa ngabasebenzisi njengethuluzi lobudlelwano bezenhlalo. Kepha manje lo mqondo ushintshe kakhulu futhi ungasetshenziselwa i- ukugcina ubudlelwane bamakhasimende noma abasebenzisi besiginesha edijithali.

Kuleli qiniso ebelilokhu likhona ezimakethe isikhathi eside, kuneminikelo eminingi i-WhatsApp engayikhiqiza kulesi sigaba sezinkampani. Kuze kube seqophelweni lokwenza isiteshi esisheshayo nesilula sitholakale kumakhasimende aso ukucubungula zonke lezo zinqubo ezenziwa ngendlela eyejwayelekile noma ejwayelekile kuze kube manje. Lapho ubusha bungeminye yemithombo eyisithenjwa sokuthekelisa le modeli yokuxhumana komphakathi.

Ukusetshenziswa kwayo kuvumela inani elihle le- amaklayenti asesimweni sokuxhumana nenkampani ngokusebenzisa izisekeli ezifinyeleleka kakhulu zazo zonke. Odinga ukukwenza ukulanda uhlelo lokusebenza futhi ube nenombolo yokuxhumana ohlwini lwezivakashi. Kusuka kunoma iyiphi idivayisi yezobuchwepheshe esekela lezi zinsizakusebenza zokwamukelwa okukhulu kanye nemiphumela emphakathini. Hhayi ngeze, kusetshenzelwa ukuze ukuqaliswa ngalesi sikhathi futhi lokho kukuvumela ukuthi uqhubeke uqinise ubudlelwano bakho nokuxhumana namakhasimende ngokushesha futhi kalula. Nganoma yisiphi isikhathi sosuku noma ngabe ukuphi ngaleso sikhathi esiqondile.

I-WhatsApp njengesiteshi senkonzo yamakhasimende

Akunakwenzeka ukuthi lokhu kusekelwa kwezobuchwepheshe kube yithuluzi elicacile elingashintsha imisebenzi yomnyango wezinsizakalo zamakhasimende ezinkampanini zedijithali. Ngalo mqondo, akunakulibaleka ukuthi i-WhatsApp ithokozela abalandeli abaningi emhlabeni wonke, njengoba kukhonjisiwe yimibiko eminingi eyenziwe ezinyangeni ezedlule. Ngale ndlela, abasebenzisi kuzodingeka basebenzise leli thuluzi kuphela, uhlelo oluvame kakhulu -ngakho-ke lwe- induduzo enkulu- ukugcina lolu hlobo lobudlelwano nezinkampani ngefomethi eku-inthanethi.

Esinye isici okufanele sibhekwe kusukela manje kuhlobene nokuthi kungenzeka ukuthi kusebenze ngamaqembu. Njengoba ubulokhu wenza ngemvamisa enkulu ngamaqembu wabangani, kepha kulokhu ubheke ekubukeni kwezebhizinisi. Kuze kube seqophelweni lokuthi lesi siteshi sokuxhumana nabantu singafakwa njengenkonzo yamakhasimende enamandla kakhulu enganelisa zonke izidingo zakho kusuka kulesi sici esibaluleke kakhulu ebudlelwaneni bebhizinisi.

Vele, ezinye izici okufanele uzazise i-WhatsApp njengesiteshi senkonzo yamakhasimende ukuthi impendulo iyashesha, okungukuthi, ngesikhathi sangempela. Ngaphandle kokubambezeleka kuyo futhi ngenxa yalokho kungaholela ekuhlolweni okuhle kakhulu kunakwiziteshi zendabuko noma ezijwayelekile. Akumangalisi ukuthi ungabona ukuthi okwamanje izinkampani eziningi ngokwengeziwe emkhakheni wedijithali zikhetha leli thuluzi lobudlelwano bezenhlalo. Ukufika ezingeni lokuthi bangaba nomthelela othakazelisa kakhulu ku- izintshisekelo zebhizinisi kunoma iliphi isu kwezentengiso zesimanje nezithuthukile.

Kulula kakhulu ukusetshenziswa

Lokhu kungenye yeminikelo yako emikhulu maqondana namanye amamodeli afunwa kakhulu. Ngalo mqondo, futhi uma usufakiwe, uhlelo lokusebenza ngokwalo luthola labo abane-WhatsApp phakathi koxhumana nabo befoni futhi lubangeze ngqo. Noma nini lapho sifaka umuntu kufayela le- i-ajenda yefoni yethu, kuzofanele sibuyekeze kuphela uhlu loxhumana nabo lweWhatsApp ukuze zivele. Ngakho-ke, ukuqaliswa kwayo kulula njengokulanda uhlelo lokusebenza ku-smartphone yethu. Futhi singasusa oxhumana nabo esingenantshisekelo kubo kwesinye isikhathi noma kwesinye isikhathi. Hhayi ize, isetshenziswa yingxenye enhle yabantu, hhayi izwe kuphela kepha nangaphandle kwemingcele yethu. Futhi kungani ungazingenisi esitolo sethu noma ebhizinisini ledijithali! Kungaba yithuba lebhizinisi langempela ebesingenalo kuze kube manje.

Ngenkathi ngakolunye uhlangothi, akungabazeki ukuthi bangathola ukwethembana okukhulu lapho ikhasimende lengeza inombolo yakho encwadini yalo yamakheli futhi likuvumela ukuthi uxhumane nabo ngokuthumela imiyalezo ngokushesha. Ngefayela le- imiphumela eqondile ngomugqa wakho webhizinisi esiwudalulile phambilini nokuthi ngaphandle kokungabaza kungakusiza ukukhuphula ukuthengiswa kwemikhiqizo yakho, izinsizakalo noma izinto.

Izimpendulo ezisheshayo ezivela ezinkampanini

Kungenzeka futhi ukuthi inkampani ikhiqize ezinye izimpendulo ezimfishane nezisheshayo engaphendula imibuzo ethile nejwayelekile evela kubasebenzisi. Enye yezici zale nsizakalo ekhethekile kakhulu isuselwa ekunikezeni uchungechunge lwezimpendulo ezingalungiswa futhi zenziwe ngezifiso ngaphambi kokuzithumela. Ukuze ngale ndlela, kuvunyelwe isiteshi sokuxhumana phakathi kwamaqembu ayingxenye yale nqubo yokuhweba. Lokho wukuthi, phakathi kweklayenti noma umsebenzisi nenkampani yedijithali ephethe ukunikela ngale nsizakalo.

Ngale ndlela ejwayelekile, akungabazeki ukuthi ekugcineni abasebenzisi bayabuza ukuthi ngabe kunjalo ngempela kunconywe lokhu isu elikhethekile kangaka ukuthuthukisa iziteshi zokuxhumana kulokho okubizwa ngokuthi ukuhweba ngogesi. Futhi nempela impendulo ibingeke ibe nhle kakhulu ngalo mzuzu. Ngoba ukuxhumana okungcono futhi okuphumelelayo neklayenti kungasungulwa futhi kufanele kusungulwe.

Kepha ngaphandle kwalezi zinzuzo eziphawulekayo, kukhona okunye okungafanele kuncishiswe kusukela manje ngoba kungasiza kakhulu ngokubuka kwezomnotho. Kufinyelela ezingeni lokuthi uzokwazi ukuthola ububanzi ububanzi bezinzuzo emsebenzini wakho nokuthi yikuphi okubaluleke ngisho nangaphezulu, ngendlela elula kakhulu futhi ngaphandle kokuqaphela nochungechunge lwezenzo kule nethiwekhi yokuxhumana nabantu. Isibonelo, ngalezi ziphakamiso esikunikeza zona kule ndatshana.

Lesi siteshi senhlalo singafinyelela inani elikhulu labasebenzisi kunanoma iyiphi enye indlela futhi ngaphandle kwanoma yisiphi isidingo sezinhlaka noma inani elithile lokufunda ekusetshenzisweni kwaso. Kuyindlela elula kakhulu yawo wonke amaphrofayili womsebenzisi asesimweni sokuthenga umkhiqizo, insizakalo noma into.

Ngeke kufake noma yiziphi izindleko zemali kunoma yibaphi abathintekayo kulobu budlelwano bezohwebo. Hhayi ize, kunjalo vula kuwo wonke amaphrofayili womsebenzisi futhi nezinkampani eziku-inthanethi. Akukho ukulinganiselwa kwanoma yiluphi uhlobo, njengoba kunengqondo ukuqonda ngabantu asebevele bejwayele ukuyisebenzisa nsuku zonke.

Amathemba ayo okukhula makhulu kakhulu njengoba izinsiza zale nethiwekhi yokuxhumana nabantu zivuselelwa njalo futhi kuvela izici ezintsha ezingakusiza ukwanelisa lesi sidingo esigxile kakhulu kwabanye abathengi. Ngalo mqondo, ikunikeza amathuba amaningi futhi amangalisa kakhulu wokusebenza kulezi ziteshi zokuxhumana zomuntu siqu.

Luhlelo lwesimanjemanje olungakaze lwenziwe izinkampani futhi olunolindelo olukhulu kakhulu lokukhula kusuka lapho. Lapho kungekho mingcele kuye ngokuthi ubuchwepheshe obusha bolwazi buhamba kanjani. Kuyindaba yokulinda isikhashana nje ukuthi imiphumela ikufinyelele ngendlela ephumelela futhi elula.

Ezinye izinzuzo ngokusetshenziswa kwayo

Kunoma ikuphi, futhi ukuze ukuhlaziywa kwakho kuphelele ngokwengeziwe, kuzodingeka ukuthi ubheke zonke izinzuzo zayo futhi noma ngabe zincane kangakanani. Ngoba bangasebenzela intshisekelo yabo bobabili, njengesibonelo kulezi zenzo ezilandelayo esizokuqamba ngazo ngalo mzuzu oqondile:

• El okuzenzakalelayo impendulo isitoreji ngemibuzo efanayo evela kubasebenzisi. Inzuzo ecacile kunokugcina isigaba esinamanzi kakhulu sobudlelwano bebhizinisi kusukela ekuqaleni.
• Ungadala ukuthuthukisa ifayela le- incazelo yomkhiqizo ilusizo kakhulu kwizintshisekelo zangempela zezinkampani zedijithali. Ngalokhu, kungumsebenzi osebenza kangcono ukukhombisa enye ingxenye yenqubo imikhiqizo emakethwa.
• Kuyinkqubo eyengeziwe kushesha futhi ngokushesha futhi kungenxa yokuthi kukhona igebe ledatha, ngaphandle kwesidingo sokuzengeza ngamunye ngamunye, njengoba kwenzeka kwezinye izinhlelo zokusakaza.
• Kuyisu elilula ukulenza ukukhombisa iphrofayili yenkampani noma ezinye izici ezifanele njengoba incazelo yamahora webhizinisi ingaba ngesikhathi esithile.
• Enye yezici zayo ezifanele kakhulu yilokho okuphathelene nezinto ezibonakalayo ezinganikezwa amakhasimende noma abasebenzisi. Ngaphandle kokusebenzisa noma yiliphi ithuluzi elingaba nzima kakhulu kumaphrofayili alaba bantu.

Ekuphetheni, i-WhatsApp iyithuluzi ozoba nalo lapho kuziwa kwezentengiselwano zedijithali nokuthi awukwazi ukuphuthelwa ngenxa yezinzuzo zayo eziningi nezinhlobonhlobo.