Xa sinikela imveliso okanye inkonzo kwiwebhusayithi yethu Sizama ukuyichaza ngokuthe ngqo ukuze abathengi bethu bazi iimpawu zezinto abazithengayo. Nangona kunjalo, kuyinto eqhelekileyo ukuba onke amathandabuzo avele. Ukuba umxhasi ucinga a ukhetho olulungileyo lokutyala imali nathi ngokuzenzekelayo siya kufumana indlela yokunxibelelana nathi. Inyaniso yokuba ufumana impendulo emfutshane kwaye ngexesha elifanelekileyo inokwenza umahluko phakathi kwentengiso ukusuka apho. ukubaluleka kokunxibelelana nabathengi bakho.
Enye ye izikhalazo eziphambili ezivela kubathengi abakwi-Intanethi kukusilela kwenkqubo yonxibelelwano efanelekileyo. Kuyacaphukisa xa singxamisekile ukufumana into kwaye singafumani mpendulo. Siza kuguqula ukhathalelo lwethu komnye umboneleli. Nazi iphepha lokuthengisa iwebhu Ababoneleli nangejelo lonxibelelwano. La mashishini awanathemba lokuchuma ngaphandle komdla omncinci wokusebenzela abathengi.
Kukho ezahlukeneyo iindlela zokunxibelelana nabathengi bakho:
- Singongeza inombolo yefowuni apho unokuqhagamshelana nathi. Kubalulekile ukucacisa iiyure zokuvula kunye nokufumaneka ngokuxhomekeke kwingingqi.
- I-imeyile apho banokunxibelelana nathi. Umsebenzi wethu kukuba siyazi ibhokisi yethu yebhokisi engenayo ukuze singaphoswa nawuphina umyalezo.
- Ukubakho kuzo zonke iinethiwekhi zentlalo kunye nokuba neqela eliyaziyo indlela yokuphatha. Kwangokunjalo, kufanele ukuba ibe yeyona nto iphambili kuthi ukuphendula ngokukhawuleza.
- Ukongeza icandelo leMibuzo Ebuzwa Rhoqo okanye i-FAQ apho unika iimpendulo ezineenkcukacha kwimibuzo eqhelekileyo ebuzwa ngabaxumi bakho.
Unokukhetha eyona ilungileyo ukuziqhelanisa neshishini lakho okanye usebenzise ezininzi. Into ebalulekileyo kukuba ukhethe enye onokubonelela ngayo ngempendulo efanelekileyo kubantu ngeli xesha lifutshane. Musa ukuphulukana nabathengi ngoku ukunqongophala kolwazi okanye inkqubo yokuphendula engasebenzi kakuhle.