Ukuba ufuna ukuba ne- indawo ye-e-commerce ephumeleleyo Kukho iingongoma ezininzi ekufuneka uzithathele ingqalelo, ngakumbi ukuba uyinkampani enkulu enenzuzo eninzi ngonyaka. Yonke inkampani kunye nenkampani nganye efuna impumelelo kufuneka igcine inkqubo elungileyo yokugcina abathengi bayo benelisekile, ekufuneka ibe yeyona nto iphambili kwinkampani.
Emva koko, siza kuchaza kwaye sinike yazi ukuba yintoni iCRM Kwaye kuba iyasebenza ukugcina inkqubo elungileyo hayi eyolawulo kuphela, kodwa kunye nokugcina abathengi bakho banelisekile.
Yintoni iCRM?
Ixesha CRM zii-acronyms zegama lakhe ngesiNgesi "Ulwalamano loMthengi", Yeyiphi ngeSpanish enokuguqulelwa njenge"Ubudlelwane phakathi kwabathengi nabasebenzi”, Ezi acronyms zinokuba neentsingiselo ezimbini ezahlukeneyo ezinokuthi zibe, ulawulo olusekwe kubudlelwane nabathengi.
Le yimodeli yokulawula inkampani yakho esekwe kwi ukwaneliseka kwabaxhasi, ukuba inkampani yakho imisela ukwenza ukoneliseka kwabathengi yeyona nto iphambili, abathengi baya kutsaleleka kwindawo yakho ye-e-commerce okanye kwinkampani yakho, kodwa ngendlela efanayo ukugcina loo nto iphambili kunokuba yingxaki kuba zonke iZenzo ezenziwa Inkampani ayinakuba yi-100% ngokuchanekileyo, yonke inkampani kufuneka ibe neengxaki zayo.
Intsingiselo yesibini Kungathetha ukuba isoftware esetyenziselwa ukulawulwa kobudlelwane nabathengi, kukho iintlobo ezahlukeneyo zesoftware ezinceda ekuhlanganiseni ukuthengisa kunye nabathengi benkampani enye okanye indawo yayo ye-e-commerce, ezi nkqubo ziluncedo ekukhuthazeni ukuthengisa kunye nokugcinwa kwedatha okuququzelela ulwazi lwentengiselwano kwaye ukubonelela ngokusebenza kwemikhankaso yentengiso kunye noqikelelo lwentengiso. Kwezimbalwa ngamanye amaxesha ulawulo ngokusebenzisa isoftware kulula kwaye isebenza ngakumbi kunokuba kuqhutywa ngabantu.