Ukuxhumana nabantu sekuyithuluzi elinamandla lokuthola ukuhlobana ebudlelwaneni babantu. Kepha abanye abasebenzisi abangakwazi ukuthi le ndlela yokuxhumana ngobuningi isivele ingenye yezindlela amabhizinisi kagesi angaba yindawo yokuqala engcono kakhulu ukwandisa amakhasimende nokuthengisa. Ngemiphumela engakalungiswa ngenxa yokubaluleka kwalesi sikhulumi emphakathini.
Ngokuya ngocwaningo lwakamuva lwezimakethe, sekuvezwe ukuthi cishe abathengi abangama-90% emhlabeni jikelele bayazethemba izincomo zabangane nezomndeni ukwedlula noma iyiphi enye indlela yokukhangisa eyejwayelekile. Ngalo mqondo, ngaphandle kokungabaza ukuthi ukuxhumana nomphakathi ku-eCommerce yakho kungaba elinye lamathuluzi omsebenzi amahle kakhulu okunikeza ukubonakala ebhizinisini lakho, ukukhulisa ukuthengisa noma ukumane uhehe inani elikhulu labasebenzisi kusuka kulezi zikhathi eziqondile.
Kuyinsiza entsha onayo ukwanelisa izidingo zakho zobuchwepheshe ngombono ohlukile kunalezo ezinikezwa ngamanye amasu wokumaketha kwedijithali. Lapho kufanele uvule i-akhawunti kuphela futhi gcina umsebenzi othile ngokufanayo. Ukuze ukhombise ngemikhiqizo, izinsizakalo nezinto ongazinikeza wonke amakhasimende. Ngenzuzo eyengeziwe ongafinyelela kuzo zonke izindawo emhlabeni uma lokhu kuyinto ephambili kuwe.
Izinzuzo zokuxhumana nabantu ezingeni lobuchwepheshe
Okokuqala, akufanele udidanise izinzuzo ezinikezwa yilezi zizinda zomphakathi ezindabeni ezihlobene nomsebenzi wakho wobungcweti. Ukuzihlukanisa nokwelashwa okungakahleleki noma okwenzelwe wena okwenzelwe ezinye izinhlobo zemisebenzi ezingenalutho noma okuncane kakhulu ezikwenza nebhizinisi lakho noma isitolo sedijithali. Kulesi simo esivamile, sekuyisikhathi sokuthi uqinisekise ukuthi yiziphi izinzuzo ezifanele kakhulu amanethiwekhi omphakathi angakulethela ezingeni lobuchwepheshe. Njengokulandelayo esikudalula kuwe ngezansi:
Vula amathuba amasha ebhizinisi
Kufanele uvulekele ubuchwepheshe obusha obuhlinzekwa nguwe futhi lokhu kungavula iminyango yezimakethe ezintsha zemakethe. Kuze kube seqophelweni lokuthi ungathola amaklayenti amasha noma abasebenzisi ongagcina ubudlelwano obuzinzile kubo ngokubuka kokuhweba.
Yabelana ngolwazi
Akungabazeki ukuthi lezi ziteshi zokuxhumana zakha imoto entsha kakhulu yokwakha ukuxhumana okuvamile namakhasimende. Kusuka lapho ungabathumela khona noma yiziphi izindaba ezenziwe enkampanini yakho eku-inthanethi. Kubaluleke kakhulu ukuthi ungagcini ngokukhetha imibhalo kuphela, kodwa futhi kunconywa kakhulu ukukhetha okokusebenza kokubukwayo (izithombe, imisindo, ihluzo, njll.) Ukuze wakhe ukuxhumana nomunye umuntu osenqubeni leyo. Uzobona ukuthi uhlelo oluhle kakhulu uma ungalusebenzisa ngendlela efanele futhi ngaphezu kwakho konke wazi ukuthi ungaluhlukanisa kanjani nokwelashwa komuntu siqu.
Khulisa ukubonakala kophawu lokuhweba
Uma ukuxhumana nomphakathi kuphawuleka ngokuthile, kungenxa yamandla abo amakhulu okwenza kube khona ukuhwebelana kwakho ngogesi. Kepha ukuze le ngxenye yenqubo isebenze ngempela, ngeke ube nokhetho ngaphandle kokulandelwa abasebenzisi abaningi. Uma zingaphezulu, zingcono izintshisekelo zakho zobungcweti, kepha zikhethe ekukhetheni. Lokhu ngokwenza kusho ukuthi iphrofayili yabalandeli kufanele isuselwe kuzici zobuchwepheshe, hhayi ezomuntu siqu. Ngamanye amagama, ukuthola ikhono eliphakeme kakhulu lamakhasimende lapho ungathumela khona imiyalezo yakho yomkhiqizo wokuhweba.
Ukuxhumana okusheshayo
Ngokungafani neminye imithombo yezokuxhumana, ukuxhumana nomphakathi kukunikeza ngokushesha okukhulu ukubanikeza izindaba zakamuva. Kungashiwo ukuthi ngesikhathi sangempela bayoba nokusekelwa okufundisayo okuhlobene nebhizinisi lakho eliku-inthanethi. Lapho inkinga kuphela ezohlala eqinisweni lokuhlola ukuthi yimiphi imilayezo ebaluleke kakhulu ocabanga ukuyithumela ku-akhawunti yakho yobuchwepheshe. Kuyisu lokumaketha ledijithali elingaba wusizo olukhulu ebudlelwaneni bakho nabasebenzisi noma amaklayenti asezinzile.
Isiteshi sokusabalalisa ikhathalogi
Uma okufunayo ukukhombisa imikhiqizo yakho, izinsizakalo noma ama-athikili, impela uphambi kwelinye lamathuluzi afanele kakhulu. Ngomzamo omncane futhi ngokunethezeka kakhulu, ungathumela izimpahla ozithengisa kusuka kuphrojekthi yakho yebhizinisi kumakhasimende. Lokhu ngokuqinisekile kuzokwamukeleka kakhulu kunokwenye imithombo yezindaba. Ngenani elengeziwe lokuthi ekupheleni kosuku ngeke ube nolunye uhlobo lwemikhawulo kulo msebenzi. Yilabo kuphela abavela ku-deontology yobuchwepheshe. Ukungaguquguquki ekusebenzeni kwakho, kepha ngaphandle kokusebenzisa kabi le miyalezo ekholisayo.
Khombisa ifilosofi yakho yebhizinisi
Yize wazi ukuthi amanethiwekhi wokuxhumana nabantu ngokombono wakho akusiza ukuthi wazise abanye kangcono, ungasebenzisa isu elifanayo kodwa ezingeni lenkampani. Ngenhloso echazwe kahle kakhulu futhi lokho akuyona enye ngaphandle kokuzihlukanisa nomncintiswano. Ngalo mqondo, ukuxhumana nomphakathi kungenza izimangaliso futhi kuthuthukise nokukhiqiza kuwo ukuze kusukela manje ibhizinisi lakho eliku-inthanethi libe nenzuzo ethe xaxa. Okungenani ngeke kukubize umzamo owedlulele uma uke wabandakanyeka ekuxhumaneni nomphakathi ngenhloso yokwenyusa ngokwakho ngaphambili. Khumbula ukuthi imishini icishe ifane futhi ngeke kudingeke ungenise amazinga amasha ekusebenzeni.
Okufanele ukwenze ukwandisa amakhasimende?
Enye yezinjongo zebhizinisi noma isitolo sedijithali ukuthola amakhasimende amaningi noma abasebenzisi ukuthi bazwele ekusebenzeni kwebhizinisi lethu. Ngalesi sisekelo, kuzoba wusizo olukhulu kuwe ukwazi ukuthi ungasisebenzisa kanjani lesi senzo kusuka kumanethiwekhi amakhulu ezenhlalo akhona njengamanje. Ungathanda ukuthi sikunikeze ezinye iziphakamiso zokufeza izinhloso zakho? Yebo, naka kancane ngoba ungazingenisa ngaphandle komzamo omkhulu ohlangothini lwakho.
Thuthukisa isithunzi sebhizinisi lakho eliku-inthanethi
Okokuqala, ungakhohlwa ukuthi ama-akhawunti ochwepheshe kule ndlela yokuxhumana ngobuningi ngumbukiso oyingqayizivele wokwethula imikhiqizo noma izinsizakalo zakho. Kepha ngaphezu kokunye ukucatshangelwa, kufanele uhloniphe isithombe senkampani futhi uthembele kumanani omkhiqizo wokuhweba ukuze uwudlulisele kwenye ingxenye yenqubo, okungukuthi, amaklayenti. Ngokusebenzisa ithuluzi elikuvumela ukuthi wazi izidingo zamakhasimende akho nokuthi yini ebaluleke kakhulu: xhumana nabo ngokushesha okukhulu.
Ukuxhumana okwengeziwe okusamanzi phakathi kwezinhlangothi zombili
Ukuxhumana nomphakathi nakho kuyithuluzi elifaneleka kakhulu lokuthuthukisa ukuxhumana okuqondile nokusheshayo namakhasimende. Ukufika ezingeni lokuthi lobu budlelwano bezohwebo bungaphathwa kakhulu. Kepha ngokucabangela okukodwa okufanele ukukhumbule manje: kuzodingeka ukuthi abasebenzisi basebenze ngempela futhi babelane ngokuqukethwe noma ngemibono nawe. Uma kungale ndlela, akungabazeki ukuthi uzobe usithuthukise kakhulu lesi sici kunoma iyiphi inethiwekhi yokuxhumana nabantu lapho ukhona.
Kuzokusiza ukuthi wazi amakhasimende akho kangcono
Lezi ziteshi ekukhulumisaneni okuqondile zingenziwa ngokuthile okungaphezu kokuxhumana. Kuyindlela engasetshenziswa ukukhetha amakhasimende akho ngakho-ke kuzodingeka ukuwagcina kusukela kumzuzu wokuqala. Ngaphambi kokuthatha lesi senzo, kufanele sifunde iphrofayili yamakhasimende ethu futhi sibone ukuthi yimaphi amanethiwekhi axhumana nawo. Ukuze ukhethe inethiwekhi yokuxhumana ehamba phambili kunamaphrofayili alaba bantu.
Dala okuqukethwe njalo
Akwanele ukuthola abathengi abangaba khona. Uma kungenjalo, kunalokho, kufanele sibanikeze okuqukethwe okubathandayo futhi okusikisela kakhulu ukuthuthukisa izindlela zokuxhumana zebhizinisi lethu. Kuyisu eliphumelelayo kakhulu lokuzigcina kusukela kumzuzu wokuqala. Ngaphandle kokuhlukumeza, kepha kwakha ubudlelwane obusebenzayo obuhlala isikhathi eside bezinyunyana ngokwezimo zaphakade Kuzoba indawo yokuqala kangcono ukuthatha isenzo sakho kwezentengiselwano ngogesi. Mhlawumbe imiphumela yayo ayicaci kahle esikhathini esifushane, kepha kunalokho esikhathini esimaphakathi nesikhathi eside, njengoba uzobona kusukela manje kuqhubeke.
Ukudalwa kwemikhankaso yokukhangisa
Ungahle ungazi, kepha ukuxhumana nomphakathi kuyakuvumela ukuthi wenze lezi zenzo zokuthengisa ngqo. Kunesizathu esinamandla kakhulu esiqinisekisa lo mbono: izindleko zayo zemali ziphansi kakhulu uma kuqhathaniswa namanye amamodeli futhi, ngakolunye uhlangothi, imiphumela etholakele ingaba mihle kakhulu. Lokho kungukuthi, ngokusebenzisa izinsizakusebenza ezethulwe. Ngenkathi ngakolunye uhlangothi, ukuxhumana nomphakathi kufinyelela kubantu abaningi kunabanye abezindaba futhi kunikeze umthelela omkhulu nokubonakala kwebhizinisi ledijithali.
Uma ulandela zonke lezi zeluleko, ngokuqinisekile ngokubekezela okuncane uzofinyelela kumakhasimende amaningi, futhi okubaluleke kakhulu, ukuthengisa kuzokwanda. Okungukuthi, ngemuva kwakho konke, ngabe imayelana nani.