Zalando Privé, an outlet to take into account

Zalando Prive

If you like to buy clothes, shoes, decoration online... and you also want to do it from big brands but at affordable prices, then you surely know Zalando Prive. It is an outlet owned by the Zalando company itself, which landed first to "fight" Privalia, and has remained in time.

But What is Zalando Privé? That sells? How to buy? All of that, and some more things, is what we are going to talk to you about next. Go for it?

What is Zalando Privé

offers on prive zalando

The first thing you should keep in mind is that Zalando Privé belongs to the Zalando company, it is just that it is an extra business as an online outlet. It has more than 2000 fashion and lifestyle brands, only with quite high discounts that make them much more affordable to buy.

And is that On their own website they warn that you can save up to 75% compared to the recommended retail price. (and what you find on other sites). Of course, they are very limited offers in time (and also in quantity), so you have to keep an eye on them every day, because they renew the offers and place new ones. Furthermore, when a product is sold out, they no longer bring it back, so it becomes a very limited and exclusive eCommerce, only for the fastest.

Zalando Privé has both a website and a mobile app, which makes it easier to shop online (since it gives you several channels to do so).

What is sold

As we have told you before, Privé by Zalando has more than 2000 fashion and lifestyle brands. All of them are original brands, at much lower prices than in other stores (normally because they are products from past seasons).

In general, you will mainly find clothing for women, men and children. All branded and with limited offers or daily campaigns that change.

How to buy at Zalando Privé

Privé website

Do you dare to buy? Well, you should know that the first thing you will have to do is register. You cannot view the entire website without prior registration. To do this, you can use an email and password or use your Google, Facebook or Apple account to log in (linking your Privé account with these services).

Once inside, You will be able to view all the campaigns and offers they have, as well as their catalog. When you like something, you just have to determine the size, color (if available) and quantity and put it in the cart. Once you finish purchasing, you will only have to go to the online cart and start processing the order.

Keep in mind that, if it is the first time, you will have to enter all the data (name and surname, address, account number...). But later all that can be stored to make the process faster.

You should also know that offers and campaigns may have a certain time to purchase them. Once you put them in the basket, you only have twenty minutes to buy it, otherwise it will expire and that means that, if you try to put it back in the basket, you may find that the product is already sold out. But don't worry, because when a new product is introduced, the countdown of those minutes resets again.

In other words, if you introduce a product the clock will start counting twenty minutes. But if you add another article when you have two minutes left, you will have another twenty minutes again.

Once you follow all the steps to purchase, you will receive an order confirmation email so that you have all the information: order number, what you have purchased, the price of everything, etc. At all times you will know the status of your order in your account, and you can always cancel it before it is packed in the warehouse. But if it has already shipped, you can also return it through the returns process.

Payment Methods

Zalando Privé, or Privé by Zalando, which is the current brand, has three payment methods accepted:

  • Credit card (VISA, MasterCard or American Express).
  • PayPal.
  • Cash on delivery.

Now, depending on the website, it may sometimes happen that we encounter a problem regarding payment methods. That is, the usual payment method is not available. This may occur in some purchases, and the only solution is to choose another payment method among those offered since they cannot determine the reasons for this limitation.

Shipping & Returns

how does it work

Regarding shipping, Zalando Privé works with several couriers, as well as the Post Office. Among them, the most used are Seur and Celeritas and they try to ensure that the order arrives in the shortest time possible. The estimated time to receive packages is undetermined. The company launches the offer and, once it is over, they place the order with all the items that have been purchased from the suppliers. This implies that they have to wait to receive the merchandise. Once they have it, it must pass a quality control and only when this happens do they begin to prepare shipments.

That is why An order at Zalando Privé can take up to 6 weeks to receive.

Now, they also have some offers where delivery times are shorter (normally because they already have the garments and they have also passed that quality control, so they can be at home in a matter of days. But, as we tell you, no It is the most common.

Once the package is received, if there is something (or everything) that you do not like, returns can be made within a period of 60 days. To do this, the user account has the return label to start the process. According to the website, the company that handles returns is Celeritas, so you must take the package to any Celeritas point.

El Reimbursement of the returned item is charged 10 days after it has been delivered to the Celeritas point.. Of course, the shipping costs will not be refunded to you unless the return is for the complete package (with everything you ordered).

Do you dare to buy at Zalando Privé now?

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