Spartoo: What it is, what it sells and eCommerce characteristics


If you shop a lot online, you surely know some stores that you have tried and that have become your favorites. Or they are on a blacklist not to buy again. There are stores of all kinds, but do you know Spartoo? Do you know what you can buy there and everything you need to know before placing an order?

Below we will talk to you about it and It will help you see how an eCommerce that may be your competition works to analyze it and thus try to improve on the weak points where it fails. Shall we start?

What is Spartoo?

trends in spartoo

The first thing we want you to keep in mind is that Spartoo is actually an online store where you can buy bags, clothes and shoes. It specializes only in that product, although if you look at its menu you will see that it also has another section, home and decoration, so we understand that we are not only going to find those products.

It is an online store focused on the fashion sector where you can find more than 5000 brands and exclusive collaborations that make many choose to buy here.

The origin of Spartoo It begins with three friends, Boris, Paul and Jerémie. These were (and are) fans of shoes, and also of the Internet. The three of them wanted to create a company and, since one of their great passions was shoes, they decided to create an online shoe store. Thus, Spartoo emerged in 2006.

They chose the name related to Spartan sandals, an ancient shoe from Sparta that was characterized by being leather sandals. Hence the Sparto. But also, they decided to add two O's because almost all the successful businesses of that time did so (Google, Yahoo, Keikoo...).

As time went by, Spartoo grew and It was no longer considered just a footwear store, but they acquired more categories and increased the work team as their volume grew. Currently, and according to its website, it has more than 180 workers in Grenoble and has quite large offices from which it handles online orders. But not only that, it has a presence in more than 25 countries, including Spain.

Hence we can say that Spartoo is a fairly consolidated online store and that it can be a good reference for other footwear and clothing companies in general.

What can I buy at Spartoo?

As we have told you before, Spartoo was first born as a footwear store, and you can find it for men, women and children. However, over the years its catalog has increased and now you can also find bags and clothing.

But not only that. Just browse the main page of their website a little to see that they have not only specialized in these products, which we could say are its "stars." But we can also find others such as the beauty category, with body creams, perfumes, hair care...; home & decoration, with household linen, textile decoration, office…

The home & decoration category is within the main menu, but not the beauty category, which is a subcategory within women and men. It is a little more hidden but they give it prominence on the main page.

How long do orders take to arrive?

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If you have never placed an order at Spartoo before, you may want to know some important information before doing so, such as how long you will have to wait to receive the order. The truth is that this will depend on the type of shipping you choose (and we already warned you that this will be of one price or another).

If the shipment is made by Post Office, the period is usually five working days. Either at home or at a Pack point. If shipped with UPS Standard then the delivery time is slightly shorter, to three or four business days. This one would be at home.

Finally, if you want faster shipping (and thus pay more), use UPS Express which, in one or two business days, would allow you to enjoy your purchase.

Now, if you live in the Canary Islands, Ceuta or Melilla, the delivery time is 10 working days by Correos España or Colissimo.

In the case of Andorra, where they also send, the period is 14 working days through the Post Office.

If you live in Latin America, you should know that they can also send there. Of course, the delivery time will be 20 working days although depending on customs and others it may be increased.

How are returns made?

online store offers

When returning an order you have made to Spartoo, a series of characteristics must be met. The first is that the products are not used, and that they will be returned in perfect condition. They must have their original packaging in good condition and, of course, the returned products match those delivered.

The return process is carried out within 30 days. That is, you have 30 days to return the product or products that you do not like.

To carry out a return, the first thing to do is request it in the customer's account (through the order placed). In about seven or ten business days the entire return process will be processed and, if the above characteristics are met, you would receive a refund.

Of course, you must keep in mind that there are some products that have different delivery and return conditions, such as partner products.

Spartoo is one of the best-known online clothing, footwear and bag stores that has many daily and monthly sales. Therefore, it can be a good reference to know how they work and improve it for your online business. For example, regarding shipping times, how to bring products, etc. Did you know this store? Is she one of your competitors? We read you in comments.

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