If you have an eCommerce, then it is very common that you have to prepare packages to send them to your customers with your products. But do you know how to send a package? Something so simple, it can be the first impression of that person and could even make them buy again, or directly go to another of the competition.
Since we don't want this to happen to you, today we are going to talk to you about how to send a package, not only about the shipping options that you have available, but also about how to prepare it and how to make the customer fall in love without even opening it to receive the product they have purchased. Are you ready?
Fall in love with the client from the outside
Receiving a package can be an exciting thing for many customers. The fact of waiting for what they have bought excites many, and they do it because they are waiting with joy for what they have asked for. But if you also make them fall in love with the packaging, then surely, when it comes to buying again, they will put you as the first option.
And is that pampering customers doesn't cost as much as you think. You just have to take into account the details, those little things that can make a package more attractive. For example:
- Use boxes with your company logo and, if possible, that it is not so "visible". You can design your own boxes in which your logo or the brand you have is present, but that blends in with the final design. This way you won't send the usual brown boxes (which end up in the trash).
- Look for sturdier boxes. Yes, they are more expensive, and the investment will be higher. But if you combine it with the above, you are going to make them reuse those boxes. Not only will you be helping the environment, but you will also indirectly make you present in homes and make your brand sound to all members, family, friends ... What do you get with that? Get more chances to buy more from you.
- Try closing the package with something flashy. A bow, a ribbon that is eye-catching. Anything that helps with the visual of your package will make it much better received. And if we take into account that now a photo is taken of everything that is original, that draws attention, you may find that users publish your boxes (and they will open later to take what they have bought).
Details are important when shipping a package
Now let's go inside. What many do is take a box, put the product in and close. Hopefully, they put some paper or something that prevents the product from moving during your transport, or they take boxes where they just fit. And that's it.
But When customers buy, they like, like everyone else, to receive surprises. So why not invest something in those details? Free samples, a bag of sweets, or something related to the product they have purchased. Believe it or not, these little details are taken into account because, when they have to buy again, they will look for the store that sends them more than they have bought.
In addition, in this way, you can also advertise yourself, for example with products with your brand. The vast majority end up using it and, you want it not to be free advertising that they do to you.
Our recommendation is that you try to improve the interior, for example wrapping the product in gift wrap, adding some "little details", or even playing with the customer (box on box, on box).
And now, how do you send a package?
We come to the last step, how to send a package. This information is useful both for those who have an eCommerce and for those who do not have one and are individuals who need to send something to another person (or to a company).
The truth is that you have many options to choose from since you can not only send the package through the Post Office (It is the best known) but you could also opt for private messaging. In fact, in eCommerce they send them this way because this ensures that the order can reach the customer within 24 to 72 hours.
But how do you ship a package and meet the requirements of each one? We cannot tell you about all of them, but we will tell you a little about the main ones:
How to send a package with Correos
Correos places great emphasis on packages having certain measurements. In fact, if they do not comply, they could push back the order and ask you to use a special box (of them) to put everything you want to send so that it meets the parameters.
Depending on the weight, the rate will be different, since they normally range from half a kilo to half a kilo. Now, they have shipping offers with different boxes that you can benefit from. And even if you have a special postal card, you could send an order at a bargain price.
Regarding how to send a package:
- Prepare the package at home.
- Paste the labels with the recipient's details. Make it very visible so there are no problems. What data? Name and surname, full address, postal code, city. You must add the country if you are going outside of Spain.
- Take it to the Post Office. At the Post Office they will weigh the package and tell you the rate since, depending on where it goes (if it is in the same city, if it is in another autonomous community ...) the price they charge you will change.
Of course, unless you pay more, the package does not have an "exact" date for it to arrive. It may take a day, two, or a week. It will depend on how the postal service is going both in your city and in the destination city.
Send a package with Seur
Another of the best known parcel companies is Seur. In this case, if you go to their website, you will see that they have a form for you to send a package (there is one for individuals and another for companies).
You have to Indicate is where the package comes from, where it goes, how much it weighs, and if you want insurance for what you send (this is optional). The following steps will allow you to choose if they pick it up at your home or take it to an office and the time it should take to deliver it to obtain the final price.
Ship with MRW
On the MRW website, the first thing that pops up in the send section are two maps, one of the world and the other only of Spain. This will make you choose between an international shipment or a national one.
Once you mark it, They will ask you to specify where you want MRW to pick up the order, where they have to take it, how is the order and the rates (depending on whether you want it to be delivered soon, if they are "special" packages (animals, perishable food or food that requires cold, etc.). Finally, you will only have to put the sender and confirm the "purchase" of that parcel shipment.
How to send a package with Mondial Relay
In the case of Mondial Relay, the steps you must take to send it are the following:
- Prepare the order. It is important that you be careful with the measurements of the box, since the maximum to send is 120 cm long; or 150cm in length plus width taller. As well as the weight, maximum of 30 kilos. If it's bigger then they can't send it (and you have to split it up to meet the conditions).
- According to its website, you only need indicate to which country you are sending the package, what are the details of your recipient and the weight of the package. Thus, it will mark the price for the shipment and activate a second phase, in which you choose the shipping method, that is, if you want your order to be collected (it is a little more expensive) or you take it to a pack point .
- Finally, you just have to validate everything, identify yourself on the web and pay. That easy!