When we create an online business or start the ecommerce activity of a business, many times we do not analyze the risks that electronic commerce entails in your transactions.
The means of payment are today safer than in the past, but the sales we receive are still subject to risk and fraud. In the management of our ecommerce project we must be able to know, analyze and quantify the risks that we expose ourselves to make decisions about them. For this reason, it is essential to review the transactions and means of payment with the objective of minimizing the risk of fraud.
The most common types of e-commerce fraud
1- Triangulation: a customer buys a product in a pirate store that has illegally acquired stolen card numbers, the store uses a stolen card to buy the same product in a legal store and delivers the product to the customer. The user does not know that he has been the victim of a scam, and when the hare is raised, in the eyes of the legal store, the scammer is the innocent customer.
2- Phishing and pharming: They are two methods of spoofing. In the Phishing, the cyber criminal manages to deceive the user by means of an email, usually 'spam', inviting him, for example, to carry out a banking operation on a page that apparently has the same appearance as his bank. The success of Pharming It is based on the fact that it is not necessary for the user to carry out a banking operation accessing the page through a link provided by the scammer. The user will try to access directly from their browser as usual, except that the page they access will not be the original.
3- Botnets. Conclusion computer robots that are installed in our computers, either through spam email, or some malware installed in a download. One of the peculiarities of this online fraud in ecommerce is that the scammer is usually in a country that probably has banned online shopping in countless sites due to the amount of fraud they commit, so he uses our IP and computer information to it appears that the purchase is made from a permitted country. This deception is usually done in ticketing shops and its trail is quite difficult to follow. It is estimated that there may be more than three million botnets swarming the network.
4- Re-shipping: a fraudster buys in an online store with a stolen card and uses a mule, people who will receive the merchandise in exchange for a commission, to avoid being discovered. Once the merchandise is received, the mule sends it to the fraudster.
5- Affiliate Fraud: They launch a campaign of many products at a very good discount, imitating the most popular affiliate programs, but the affiliate program is false.
6- Identity theft:identity theft is any kind of fraud that causes the loss ofpersonal datasuch as passwords, user names, bank information, or credit card numbers. In this type of online fraud, the imagination of the scammer has no limits: thieves have countless methods to steal that personal information:stealing mail from mailboxes, rummaging through garbage cans, with fake phone calls,…
7-Fraud friend: we receive a purchase, a priori everything is correct. We delivered the merchandise but despite the fact that everything seemed normal after a few days we received a return. What happened?, Well, our client has declared the purchase as fraudulent in his bank, although in reality it was he who made the purchase.
8-Account takeover: is when the swindler obtains data from a user or a client, they take control of their account, and change some of their data in order to carry out online fraud. The most frequent are: address changes, add a new shipping address, change a phone number ...
9- Clean fraud. It is the one of the systems online fraud in ecommerce more sophisticated. All the account details are correct, the card complies with all security protocols, the IP details are correct, ..
Free course
If you would like to learn more about Online Fraud for e-commerce, Join the Free course"Online fraud: risk control and management in your ecommerce"
Objectives:
- Know the different types of fraud that may affect your store.
- Manage the different payment alternatives and their risk.
- Quantify and control risk with free tools.
- Reduce fraud without affecting sales.
- Tomar critical decisions with discretion.