Consumers in France are the most accessible to new delivery methods

Consumers in France

French consumers they are more open to new delivery methods from the UK or the Netherlands. For example, 58 percent of the French give couriers temporary access to their own homes to make deliveries. In the United Kingdom and the Netherlands, only 36 and 25 percent of consumers respectively, would give such access to a delivery person.

These data came to light thanks to a survey of "B2C Europe" among them were 1000 respondents from the UK, the Netherlands and France. However, the British and Dutch are open to innovations such as parcel lockers, however, a large part of them still have doubts about the safety of these. The survey of “B2C Europe”Is the first of several research series which asks respondents their availability or openness in terms of new delivery methods.

As we have already mentioned, almost 6 out of 10 French consumers would give their delivery person an entry code that is functional only once to deliver their parcel. In the UK, there are only 1 in 3 people who would be willing to do this and in the Netherlands only 1 in 4, due to safety and insurance issues.

Also, in France almost 2 thirds of consumers would give their delivery people a limited access to your car, so that they can deposit their parcel inside their car. In the UK and the Netherlands this percentage is again significantly lower. In these European countries, only one in 3 consumers would consider this idea. Consumers in these 3 countries are most in favor of the idea of ​​giving couriers access to a locker: 88 percent in France, 64 percent in the UK and 53 percent in the Netherlands.


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